FAQ

Please take care when handling handmade earrings. Avoid using sprays or perfumes, and remove before bathing, swimming or coming into prolonged contact with water. Should the earrings become stained, use a mild soap and q-tip or baby wipes and dry immediately afterward. Some of our earrings contain brass, and unavoidably, they may start to tarnish. Should this be the case, you can use lemon juice/water or a tiny amount of ketchup (yes ketchup!) to clean the tarnished hardware. WARNING: Earrings contain small pieces and may pose a choke hazard. Please keep away from small children and pets.

Yes! Local pick-up is available for residents of Northumberland County, Ontario at our Cobourg, ON location. If you are unable to pick-up, then please select the shipping method of your choice when placing your order. If choosing local-pickup, you will be emailed with all pick-up details when your order is ready.

We operate under a "batch order" system. Everything is made in large batches, and will become available for purchase on select Saturdays at 9AM EST. Once those products are gone, they are sold out until the following product drop. Items sell quickly, so follow our socials to be notifed when orders open up!

We strive to take every precaution to ensure your products are safe when you receive them. All products are prepared by one person, in a sanitary work environment and shipped with your safety in mind. Local pick-up is contact-free, and the pick-up box is sanitized regularly to eliminate contamination.

Due to the nature of our handmade items, and for sanitary reasons, we do not offer returns or exchanges. If your recieved your item damaged from transit, please email us at northernrevivalco@gmail.com with a picture of the damaged product and a brief description of the item in question. *Customer will be responsible for shipping fees We strive to create quality, long-lasting items for our customers. If you are in any way unsatisfied, please feel free to reach out to us at northernrevivalco@gmail.com to voice your concerns!